ChatGPT Now Manages Shared Team Email and Calendars in Outlook

ChatGPT Business now connects to shared Outlook mailboxes and shared calendars. Teams can authorize ChatGPT to read, move, and send mail from shared inboxes like [email protected], and to manage events on shared calendars, turning the AI into a functional virtual office administrator.

What You Can Actually Ask It to Do

"Summarize all unread messages in the support inbox from this morning." "Find a time next week when everyone on the marketing team is free." "Draft a reply to the customer complaint about shipping delays." "Cancel tomorrow's standup meeting and notify all attendees."

These are tasks that typically require dedicated administrative staff. For small businesses that cannot afford an assistant, ChatGPT fills that gap.

Enterprise AI Is Growing Fast

Enterprise revenue now represents 40% of OpenAI's total income and is projected to reach parity with consumer revenue by end of 2026.